We operate a SAME DAY DISPATCH service on all orders. Orders placed before 3:00pm (Monday-Friday) are dispatched from our store the same day by First Class post, subject to stock availability and any security checks. Orders placed after 3:00pm on Friday will be shipped on Monday, if Saturday delivery is desired please e-mail us at info@havanacigarexchange.com with your order number and we can arrange this for you (extra charges may apply).
First Class & Recorded (1 -3 Days) – We send all UK orders via Royal Mail First Class. This is a 1-3 day priority service, 98% of all packages arrive the next day. We send tracking number to each customer via their email once the parcel has been dispatched.
Special Delivery – Next Day (Cut off for this service is 2:30pm) – High-value orders are guaranteed to be delivered next day to UK addresses. Next working day deliveries are only guaranteed on weekdays. This is a tracked service and a signature is required on delivery.
International (Signed for – Registered) – European deliveries arrive in 2-3 working days. Intercontinental deliveries arrive in 3-5 working days. This is a tracked service and a signature is required on delivery.
International Courier Service (Signed for – Registered) – European deliveries arrive in 1-2 working days. Intercontinental deliveries arrive in 2-3 working days. This is a tracked service and a signature is required on delivery. You can choose this faster delivery option at your checkout.
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